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Job Title Account Manager- Wellness Job Category Fitness/Wellness Company Confidential San Diego, California 92121

ACCOUNT MANAGER- WELLNESS

Position Purpose:
This position reports to the Senior VP of Client Services and plays a primary role in the design, execution, implementation, and evaluation of the wellness programs.

Scope of Responsibility:
To provide consultative account management support for clients with our wellness program. The incumbent is responsible for strengthening the relationships with current clients and supporting our sales efforts in wellness. Primary responsibility is to provide value added business solutions while maintaining and managing overall client relationships.

• Create and execute strategic account management solutions to increase utilization of our wellness products and services with assigned book of business.
• Act as a liaison between designated accounts, our and wellness vendors.
• Work with clients to identify needs and goals of their organization to promote a healthy work environment. Provide customized solutions to meet their business needs thus increasing customer loyalty and growth of our wellness products and services.
• Lead the design and implementation of new wellness contracts that supports both our and our client company’s strategies.
• Responsible for handling and fulfilling all client requests as contractually agreed upon including but not limited to program promotions, seminars, health fairs and client reporting.
• Remain informed on new health & wellness competitor product offerings.
• Participate in evaluating data to identify program opportunities, impacts, and measurable performance standards.
• Create and conduct wellness trainings, webinars, blogs, video blogs, podcasts, flyers and newsletters.
• Implement Health Risk Appraisal (HRA), biometric screening, classes, and other requested services for employer groups.
• Assess current community wellness resources and identify potential opportunities for integration of services.
• Develop and present employer purchaser reports reflecting the health, cost and utilization of their group and demonstrating the value our wellness program delivers.
• Meet client retention goals.
• And any and all responsibilities as assigned by management.


Qualifications Required:
• Bachelor’s Degree required in a wellness/health/physical sector.
• Health and/or nutrition degrees or certifications are preferred.
• 3- 5 years of account management experience in the healthcare and/or wellness industry.
• Background in managing corporate health & wellness programs or familiar working knowledge of health & wellness field a plus.
• Knowledge of designing wellness strategies and solutions that incorporate benefit packages to support personal accountability, healthy life style changes and informed decision making.
• Demonstrated experience in building long-term customer relationships.
• Excellent communication (written and verbal) and interpersonal skills required.
• Proven background managing multiple assignments effectively.
• Excellent analytical, problem solving, organizational and time management skills are essential.
• Expertise in consultative account management and sales.
• Experience at working both independently and in a team-oriented, collaborative environment
• Can conform to shifting priorities, demands and timelines
• Some travel required.


Interested and qualified applicants, please send your resume to careers@acieap.com.

Only local applicants need apply.

Salary range is in the $40,000's.

Open

careers@acieap.com

[posted Jul 23, 2010]

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