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Job Title Nutrition Support Representative Job Category Internet Nutrition Company eDiets.com Fort Lauderdale, Florida 33334 www.ediets.com

eDiets.com
Nutrition Services Department

Title:
Nutrition Support Representative

Overview:
Provide support to members via email, phone, live chat, online meetings and support boards. Assist with development and updating meal plans to enhance the member experience.

Duties and Responsibilities:
• Support the members via email, phone and live chat in reaching their weight goals by providing support and nutritionally accurate counseling on general nutrition and the member’s meal plan.
• Moderate assigned nutrition-related online meetings after researching and preparing for topic.
• Answer questions posted by members on the boards & threads moderated by Nutrition Support.
• Create and modify meals and recipes according to plan specifications, aiming to make them user-friendly, nutritious, tasty, interesting and inviting.
• Update meal plan products, fast food and convenience meals to increase variety and maintain accuracy of offerings.
• Support Member Services by answering questions dealing with nutrition and related topics.
• Other projects as assigned to help the department and company grow and support our members.

Key Skills:
• Expert counseling technique
• Excellent writing skills and phone etiquette
• Strong problem-solving abilities
• Ability to multi-task and prioritize responsibilities
• Ability to arrive on time, according to schedule
• Computer knowledge including: Microsoft Word, Excel and Outlook
• Proficient with Nutritional Analysis Software
• Professional work ethics

Key Experience:
• 1+ years clinical/counseling experience or similar preferred; including dietetic assessment/evaluation and therapeutic diet instruction
• Menu development (menu planning, recipe modification) preferred
• Customer service or similar experience preferred


Key Credentials:
• Registered Dietitian (RD)


Position Location:
Fort Lauderdale, FL

Additional Information:
May be required to work evening and/or weekend hours and occasional holidays as requested by management.

Pamela Ofstein / Kimberly Millares
Please send your cover letter and resume to both pamela@ediets.com and kmillares@ediets.com.

[posted Jun 29, 2010]

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